Who we’re looking for… 

Title: Administrative Assistant – Research Operations

Reports To: Research Operations Lead

Location: Remote

Knit has a hybrid working policy, with team members in the US and India. In the US, we have pods in NYC, Austin, Chicago, and D.C. In India, we have a pod in Delhi. Our standard business operating hours are Monday - Friday 9am - 5pm EST. This is a part-time, asynchronous role expected to log approximately 10-20 hours per week.

Travel: This role will not be expected to travel. Note, Knit US does a US All Team Summit in-person once per year.
 

A little about us… 

Knit is the AI-native consumer research platform helping brands automate and accelerate primary research. With our Researcher-Driven AI, we’ve condensed the entire quant + qual research process from weeks into days (sometimes hours!) for 50+ enterprise brands — including Amazon, T-Mobile, Mars, NASCAR, and more. We’re on a mission to scale and democratize world-class research. From survey generation to stakeholder-ready reports, our platform is redefining how insights teams operate — and we need your help to push the limits of what’s possible.

Overview

The Administrative Assistant – Research Operations will play a critical role in maintaining accurate and up-to-date records of Knit’s project metrics. This role supports the Research, Finance and Sales teams by ensuring data accuracy, organization, and accessibility across shared systems. By keeping Knit’s metrics clean and reliable, this position enables seamless reporting, financial reconciliation, and operational decision-making.

Responsibilities | What you will own… 

Key performance indicators for this team & role:

• Accuracy of project metric records 
• Timely updating of records (daily/weekly cadence as required)
• Positive feedback from Finance, Research, and Sales stakeholders

Primary responsibilities of this role:

• Enter and update project-level data in Google Sheets and Knit’s internal tracking systems
• Maintain consistent naming conventions, file structures, and data organization across Google Drive
• Perform quality checks to identify and correct discrepancies in project metrics
• Support the Research Operations and Finance teams with reconciliations and monthly reporting by providing accurate data extracts
• Assist Research Operations team with ad-hoc data pulls and summaries for internal stakeholders
• Support the Sales team to ensure project status and outcomes are reflected accurately in records

Required Skills & Experiences

• Strong data entry expertise with proven ability to manage detailed information accurately
• Proficiency in Google Sheets/Excel (formulas, lookups, formatting)
• Strong organizational skills with experience managing shared files in Google Drive
• Exceptional attention to detail with a habit of spotting inconsistencies and correcting them quickly
• Clear written and verbal communication skills in English (fluent required)
• Prior experience in an administrative, operations, or data management role preferred

Benefits

If India: Upon joining the Knit team, you will receive a competitive salary, Healthcare Coverage, a company-issued laptop, contributions to the Employee Provident Fund (EPF), holiday time-off, and more!

Our Company Values

We are the Championship Team. This means we:

• Are 1% better every day: We approach situations with a growth mindset and ask, “How can we make the business better?” and “What would it take?” 
• Play to win: We set audacious goals and push ourselves to achieve them with a bias towards action  (When we see a need, we take initiative, and hold ourselves accountable to seeing it through).
• Keep the main thing the main thing: Identify what has the biggest impact and prioritize to focus on it.